Data Protection Statement
A word in advance:
We are pleased that you are visiting our website and thank you for your interest. In the following, we will inform you about how we handle your personal data when you use our website. The form of this information is largely determined by the General Data Protection Regulation (GDPR), which applies throughout Europe. Personal data is all data with which you can be personally identified.
The security of your data and the protection of your personal rights are important to us. We use the data transmitted to us exclusively to process your inquiries, orders and deliveries and to optimize our website.
TOPLICHT does not sell your data to third parties - be it personal data or other data. You can rely on this.
This is a matter of honor for us!
Privacy policy
1. Name and address of the controller; general information
The controller within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:
TOPLICHT GmbH
Notkestraße 97, 22607 Hamburg, Germany
represented by its management Gesa Thönnessen
Phone: 040/8890100, Fax: 040/88901011
E-mail: toplicht (at) toplicht.de
Website:www.toplicht.de
1.1 Scope of the processing of personal data
We only process our users' personal data to the extent necessary to provide a functional website and our content and services. The processing of our users' personal data only takes place regularly with the user's consent. An exception applies in cases where prior consent cannot be obtained for factual reasons and the processing of the data is permitted by law.
1.2 Legal basis for the processing of personal data
Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 lit. a EU General Data Protection Regulation (GDPR) serves as the legal basis. When processing personal data that is necessary for the fulfillment of a contract to which the data subject is a party, Art. 6 para. 1 lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures. Insofar as the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis. In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR serves as the legal basis. If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f GDPR serves as the legal basis for the processing.
1.3 Data erasure and storage duration
The personal data of the data subject will be erased or blocked as soon as the purpose of storage no longer applies. Data may also be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject. The data will also be blocked or erased if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.
2. Provision of the website and creation of log files
2.1 Description and scope of data processing
Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer.
The following data is collected:
- Information about the browser type and version used
- The user's operating system
- The user's internet service provider
- The IP address of the user
- Date and time of access
- Websites from which the user's system accesses our website
- Websites that are accessed by the user's system via our website
The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.
2.2 Legal basis for data processing
The legal basis for the temporary storage of data and log files is Article 6(1)(f) GDPR.
2.3 Purpose of the data processing
The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.
The data is stored in log files to ensure the functionality of the website. We also use the data to optimize the website and to ensure the security of our information technology systems. The data is not analyzed for marketing purposes in this context.
These purposes also constitute our legitimate interest in data processing in accordance with Art. 6 para. 1 lit. f GDPR.
2.4 Duration of storage
The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
If the data is stored in log files, this is the case after thirty-one days at the latest.
2.5 Possibility of objection and removal
The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, the user has no option to object.
3. Use of cookies
3.1 Description and scope of data processing
Our website only uses technically necessary cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.
We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser can be identified even after a page change.
The following data is stored and transmitted in the cookies:
- Language settings
- Items in a shopping cart
- Articles on the wish list
- Log-in information
3.2 Legal basis for data processing
The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 lit. f GDPR.
3.3 Purpose of the data processing
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary for the browser to be recognized even after a page change.
We require cookies for the following applications:
- Adoption of language settings
- Shopping cart
- Whish list
- Log-in information
The user data collected by technically necessary cookies are not used to create user profiles.
3.4 Duration of storage, objection and removal options
Cookies are stored on the user's computer and transmitted by it to our website. As a user, you therefore have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website to their full extent.
4. Matomo
Our website uses the open source web analysis service Matomo. The information recorded by Matomo about the use of this website is stored on our server. Before archiving, the IP address is first anonymized by truncating the last six digits of the IP address before it is stored.
Matomo enables us to collect and analyze data about the use of our website. For example, we can determine which pages were accessed when and from which region. In addition, we collect various log files (e.g. anonymized IP address, referrer, browser and operating system used) and can anonymously measure whether our website visitors perform certain actions (e.g. clicks, purchases, etc.).
4.1 Cookies
We use so-called “cookie-less tracking” for our web analysis with Matomo, i.e. no cookies are stored.
4.2 Deletion periods
All visits and raw campaign data are deleted after 36 months and 1 day.
4.3 Hosting
Timme Hosting GmbH & Co. KG
Ovelgönner Weg 43
21335 Lüneburg
www.timmehosting.de
support@timmehosting.de
4.4 Data processing
We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract under data protection law that guarantees that it processes the personal data of our website visitors only on the basis of our instructions and in accordance with the GDPR.
5. Registration/ user accounts
5.1 Description and scope of data processing
On our website, we offer users the opportunity to register by providing personal data and to create a password-protected user account. The data is entered into an input mask and transmitted to us and stored. As part of the registration process, the user's consent to the processing of this data is obtained.
The data will not be passed on to third parties. The following data is collected as part of the registration process:
- E-mail address
- Surname, first name, address, delivery address if applicable, telephone numbers
- Payment data
- Password
The following data is also stored at the time of registration:
- The IP address of the user
- Date and time of registration
The operator assumes no liability for password misuse, unless this was caused by the operator itself.
5.2 Legal basis for data processing
The legal basis for the processing of the data is Art. 6 para. 1 lit. a GDPR if the user has given consent.
If the registration serves the fulfillment of a contract to which the user is a party or the implementation of pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 para. 1 lit. b GDPR.
5.3 Purpose of data processing
Registration of the user is not required to fulfill a contract with the user or to carry out pre-contractual measures.
5.4 Duration of storage
The data will be deleted as soon as the user requests or initiates the deletion.
5.5 Possibility of objection and removal
As a user, you have the option of canceling your registration at any time. You can change the data stored about you or have it changed at any time.
If the data is required to fulfill a contract or to carry out pre-contractual measures, premature deletion of the data is only possible insofar as contractual or legal obligations do not prevent deletion.
5.6 Deletion or modification of data
The registration data can be changed or deleted by the user at any time as follows
- by sending a request by e-mail or fax to the person responsible
- by clicking on the “change” or “edit” buttons after logging into the customer account
- by clicking on the “delete” button after logging into the customer account.
6. Payment data
If you have selected credit card payment as the payment method when placing an order, your credit card details are required so that we can process the payment in order to sell the ordered goods and fulfill the purchase contract. Your credit card details, which you enter when making a purchase in the TOPLICHT online store, are neither collected nor processed on the IT systems of TOPLICHT GmbH. Credit card data is not stored on TOPLICHT GmbH data carriers. Payments are processed exclusively on IT systems and under the technical and legal responsibility of our respective payment service providers.
We only use payment service providers that are certified according to PCI DSS and thus meet the strictest requirements for the secure handling and storage of credit card data.
The following payment service providers are currently used by us for payment processing by credit card:
SIX Payment Services (Europe S.A.)
10 rue Gabriel Lippmann
L-5365 Munsbach
www.six-payment-services.de
7. Contact form and e-mail contact
7.1 Description and scope of data processing
There is a contact form on our website that can be used to contact us electronically. If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored. These data are:
- e-mail address
- Surname, first name, address, telephone numbers
The following data is also stored at the time of registration:
- The user's IP address
- Date and time of registration
Your consent is obtained for the processing of the data as part of the sending process and reference is made to this privacy policy.
Alternatively, you can contact us via the e-mail address provided. In this case, the user's personal data transmitted with the e-mail will be stored.
Under no circumstances will the data be passed on to third parties in this context. The data is used exclusively for processing the conversation.
7.2 Legal basis for data processing
The legal basis for the processing of the data is Art. 6 para. 1 lit. a GDPR if the user has given consent.
The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 para. 1 lit. f GDPR. If the e-mail contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.
For job applications: Legal basis and purpose of processing - §26 1.1 BDSG
7.3 Purpose of the data processing
The processing of the personal data from the input mask serves us solely to process the contact. If you contact us by email, this also constitutes the necessary legitimate interest in processing the data.
The other personal data processed during the sending process is used to prevent misuse of the contact form and to ensure the security of our information technology systems.
8. Rights of the data subject
If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:
8.1 Right to information
You can request confirmation from the controller as to whether personal data concerning you is being processed by us. If such processing is taking place, you can request the following information from the controller
the purposes for which the personal data are processed;
the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed
the envisaged period for which the personal data concerning you will be stored, or, if specific information on this is not possible, the criteria used to determine that period
the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing
the existence of a right to lodge a complaint with a supervisory authority;
You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed of the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.
8.2 Right to rectification
You have a right to rectification and/or completion vis-à-vis the controller if the processed personal data concerning you is incorrect or incomplete. The controller must carry out the rectification without undue delay.
8.3 Right to restriction of processing
Under the following conditions, you may request the restriction of the processing of personal data concerning you
- if the processing is unlawful and you oppose the erasure of the personal data and request the restriction of the use of the personal data instead;
- if you have objected to the processing pursuant to Art. 21 para. 1 GDPR and it is not yet certain whether the legitimate reasons of the controller outweigh your reasons.
If the processing of personal data concerning you has been restricted, this data - apart from its storage - may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
8.4 Right to erasure
8.4.1 Obligation to erase
You have the right to obtain from the controller the erasure of personal data concerning you without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:
- The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
- You revoke your consent on which the processing was based pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR and there is no other legal basis for the processing.
- You object to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) GDPR.
- The personal data concerning you has been processed unlawfully.
- The deletion of personal data concerning you is necessary to fulfill a legal obligation under Union law or the law of the Member States to which the controller is subject.
8.4.2 Information to third parties
Where the controller has made the personal data concerning you public and is obliged pursuant to Art. 17 (1) GDPR to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you as the data subject have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.
8.4.3 Exceptions
The right to erasure does not apply if the processing is necessary
- to exercise the right to freedom of expression and information
- for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller
- for the establishment, exercise or defense of legal claims.
8.5 Right to information
If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.
You have the right to be informed of these recipients by the controller.
8.6 Right to data portability
You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to which the personal data has been provided, where
- the processing is based on consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and
- the processing is carried out by automated means.
In exercising this right, you also have the right to obtain that the personal data concerning you be transferred directly from one controller to another controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this.
The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
8.7 Right to object
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions.
If the personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising.
If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
You have the option of exercising your right to object in connection with the use of information society services - notwithstanding Directive 2002/58/EC - by means of automated procedures using technical specifications.
8.8 Right to revoke the declaration of consent under data protection law
You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
8.9 Automated decision-making in individual cases, including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
This does not apply if the decision
- is necessary for the conclusion or performance of a contract between you and the controller
- is authorized by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests; or
- with your express consent.
However, these decisions may not be based on special categories of personal data pursuant to Art. 9 para. 1 GDPR, unless Art. 9 para. 2 lit. a or g GDPR applies and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests.
With regard to the cases referred to in (1) and (3), the data controller shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express your point of view and to contest the decision.
8.10. Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.
The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint including the possibility of a judicial remedy pursuant to Art. 78 GDPR.